Betting should be a source of entertainment — not a burden in your life. Heibij believes every player deserves a safe and healthy gaming experience. On this page, you'll find our responsible gaming tools, guidelines, and support resources.
We are committed to the safety and well-being of every member.
The principles Heibij upholds to protect every player
You must be 18 or older to open an account on Heibij. Identity verification is carried out at registration and withdrawal to ensure no minors can access the platform.
18+ VerifiedSet your own daily, weekly, or monthly spending cap. Once a limit is set, it takes effect immediately — to increase it, you'll need to wait 24–72 hours.
Your BudgetFeel like you need a break? You can voluntarily pause your account for anywhere between 24 hours and 6 months. During this time, login will be disabled and no promotional emails will be sent.
Voluntary BreakSet a limit on how long you play in a single session. Once the time is up, Heibij will automatically log you out. Makes it easy to keep track of your time.
Time ManagementA pop-up will appear every 30 minutes or every hour showing how long you've been playing and how much you've spent. This small reminder helps you stay in control and avoid problem gambling.
Awareness MessageIf you want to talk about gaming addiction, Heibij's trained support team is always here for you. Guidance is free and completely confidential.
Free SupportEvery day, thousands of people enjoy betting on cricket, football, and other sports at Heibij. Most members treat betting as entertainment — much like buying a movie ticket or going out to eat. That's what healthy gaming looks like.
Sometimes, though, people start seeing betting as a way to recover losses — or keep placing more bets even after losing. When that happens, what should be fun becomes a source of stress. Heibij never wants betting to have a negative impact on any member's life.
That's why Heibij has been deeply committed to responsible gaming from day one — not just to tick a compliance box, but to genuinely ensure the well-being of every member. Our support team is trained, our tools are effective, and our policies are clear.
These tools are available free of charge to all Heibij members. Activate them anytime from your account settings.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made during that period.
Set a limit on how long you stay on the platform in one session. Once the time is up, you'll be logged out automatically.
Temporarily suspend your account for 24 hours, 7 days, or 30 days. No bets or deposits can be placed during this period.
You can take a full break of anywhere between 3 months and 5 years. During this period, your account will be completely inactive.
| Tool | Duration | Effective Date | Availability |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | Active |
| Betting Limits | Daily / Weekly | Instant | Active |
| Loss Limit | Daily / Monthly | Instant | Active |
| Session Limit | 30 minutes — 8 hours | At Next Login | Active |
| Cool-Off | 1 Day — 30 Days | Instant | Active |
| Self-Exclusion | 3 Months — 5 Years | 24 Hours After Verification | Active |
If any of the signs below sound familiar, it may be time to pause. These aren't signs of weakness — they're signals of self-awareness.
Chasing losses by placing more bets to win back money you've lost.
Spending money meant for food, rent, or family on betting.
Hiding from family or friends whether or not you are betting.
Feeling restless or irritable when not betting.
Struggling to focus on work, studies, or family responsibilities.
Tried to cut back on betting multiple times on your own but couldn't.
Betting with borrowed or loaned money.
Thinking about betting excessively — even during sleep.
Decide in advance how much you'll spend on betting each week or month — and stick to that limit.
There are no guarantees in betting. Accept losses as a normal part of the game.
Chasing losses only makes things worse. Stop, take a breath, and think clearly.
Avoid betting when under the influence of alcohol or anything else — your judgment is impaired.
Keep track of how long you've been on the platform. Keep Reality Check notifications turned on.
There's nothing to hide about betting. Have an open, honest conversation with your family about it.
Make time for more than just betting — spend it with family, friends, sports, or hobbies.
Keep Heibij's deposit limit, session limit, and reality check tools active.
After a big win, withdraw a portion of those winnings straight away — don't stake it all again.
If you feel like you're losing control, don't wait — reach out to Heibij Support or talk to someone you trust.
Are your betting habits within healthy limits? Read the questions below and check the ones that apply to you.
Last month, I spent more than my set budget.
After losing, I placed more bets trying to win back what I'd lost.
I feel irritable when I'm unable to bet.
I hid the fact that I was betting from my family.
I wanted to cut back on betting, but I couldn't.
Betting feels more important to me than my daily responsibilities.
Think you need support? Reach out now — don't wait.
Is your child using Heibij or a similar platform? Contact us — we will take immediate action.
At Heibij, the well-being of every member matters more to us than wins or losses. Use our responsible gaming tools and enjoy the experience.